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Those 'Void If Broken' Warranty Stickers Are Actually Illegal

The FTC has weighed in to protect your right to repair.

If you've ever been hesitant to bring your broken phone to a neighborhood repair shop or been afraid to crack it open yourself with your handy repair kit all because of a little sticker that threatens you with a voided warranty, don't let it stop you again. The FTC has officially warned companies that use them that they are illegal and therefore pointless. Ignore away! Tamper Evident Security Bag

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The FTC sent warning letters to six major companies that remain nameless in the agency's press release, but which are in the business of producing and selling "automobiles, cellular devices, and video gaming systems." The stickers these companies use, and which you have almost doubtlessly seen, run afoul of the Magnuson-Moss Warranty Act, which asserts that these sort of limiting statements are generally illegal unless companies receive a waiver from the FTC or provide replacement parts for free.

The FTC provides a few examples of offending text for context:

This comes as a big win for consumers in the face of legal battles where companies from Apple to John Deere are fighting to secure ever more control over what, exactly, you are allowed to do with the gadgets you ostensibly own. So the next time you think you might be able to make a fix by futzing with a screw or wire just a little bit, have at it. That sticker is all bark and no bite.

Source: FTC via Washington Post

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